IMPORTANT: Given the COVID-19 pandemic, we have received a high volume of calls and questions while working with minimal staff. Please be patient with any delays. Given our limited staff. We are also trying our best to keep inventory updated to better serve you. Due to our supplier slow update of inventory we may have some discrepancies in inventory.
There also may be delay in receiving some orders due to manufacturing being shut down for a period of time. Manufacturing is back to work but there is delays on receiving some shipments.
We hope this finds you safe and well. In response to the coronavirus. But online ordering is still available and we will continue to ship bikes and include free standard ground shipping on all bike orders.
Note, we’ve relocated our staff to work remotely. There may be some delays in communication and response time. Please be patient with us as we adjust to the rapidly changing situation. Rest assured, we will continue to work diligently to fulfill and ship your orders. We are committed to supporting you and the cycling community during this uncertain time.
Our team is here to help:We will continue to provide you with exceptional customer service. Our support team is working remotely and ready to help with any and all questions. Email[email protected]chubbysbikes.com For faster response please email us.
We thank you for your patience and understanding during this extraordinary time. Please continue to follow guidelines for remaining safe and healthy. Please remember to exercise with social distancing.